It’s hard enough learning new job responsibilities. But when you’re learning those new responsibilities and the system you’re supposed to be learning on *isn’t working properly* it makes it a little more difficult. It’s true that I’ve always been a sink or swim person, if you throw me in at the deep end I’ll usually manage to thrash my way to the surface, and I have good people behind me on this one – but that doesn’t make it any easier per say.
Fortunately the guests are (mostly) understanding, and the IT Department is working like crazy to get the problem resolved, and I have two trainers on call helping me out, but in the meantime I’m still the front lines…and that’s all that the pax really sees. I *want* to be able to help more, but so much of what is needed is beyond even my newly assigned authority that my hands are pretty much tied. I can do much more than I used to, but not everything I ideally would need to be able to do.
On top of that, I’m still trying to find time to free up space for nearly 200 books that are coming in with the new quarterly order for the world cruise in oh…just under a week and a half…I have nowhere to store the books that are being pulled (well, I will once IT gets all the computer monitors out of my storage locker but they haven’t had any more time to tackle things than I have), I’m working with the HRM to try and find somewhere to donate said books too (I’m hoping for the Philippines as I’d like to be able to do even a little bit to help the situation there). It’s a longer cruise for the holidays so we have bridge instructors, though they – thankfully – are quite lovely.
The other positive thing is that I have an incredible event manager, who has pulled me off of all my usual ‘extra’ duties; no more bingo, no more trivia, I don’t even have a book club this cruise. “You have enough on your plate” he says.
So…flying blind…and attempting not to accidently…I dunno, crash headlong into a cliff or something!